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When we meet the ‘other’ face to face, our stances shift (Letter to The Boston Globe)
In response to Keith O’Brien’s article “Do the math? Uh-oh” (Ideas, Oct. 20), we should not be surprised that numbers and rational arguments don’t change the minds of people about contentious political issues. What works to change attitudes is developing face-to-face...
Getting the Best from Volunteers
By Michael Jacoby Brown By following a few time-proven steps, nonprofit leaders can recruit and retain long-term, valuable volunteers – people who will take responsibility for the organization and play an important role in its success. People who want to volunteer...